Skip to main content

For those who are not as familiar with taking their dogs to a boarding resort, knowing exactly what to look for may be a daunting task. Nobody wants to leave their dog with those who do not have your best friend’s best interests at heart. Even leaving them with family or a friend may be risky because while they may really care about your pet, if something goes wrong, they may not know how to handle it. When you start planning your trip, make sure you do not leave the care of your pup or cat as an afterthought; you don’t want to spend your trip worrying about your furry friend back home and you don’t want them pining for you! Give them a holiday as well by seeking out the best Gold Coast pet resort for them to stay while you are away such as AAA Pet Resort. When you are researching, make sure that you not only check out their availability in advance but also take further steps to ensure that it is the right place. Check the reviews, take an opportunity to tour the facility in advance so you can meet the staff and see just where your pup or cat may be staying. You want to be able to see firsthand that the staff are friendly, the facilities are clean and do not smell, there is adequate space and foremost that the other dogs and cats currently residing their seem to be happy. If the place is the right one for you, then you should be able envisage your dog running around the facilities and having the time of their life! Remember, just like securing that room you want at the resort such as AAA Pet Resort you are planning to stay at, get in quick and book in advance so you can be sure your pup is safe and happy while you take your well-deserved trip.

Business or Pleasure? We Have Your Pet Covered

AAA Pet Resort, at our top-quality Gold Coast Pet Resort, can ensure that your dog or cat gets the best boarding experience possible. It does not matter what the reason you are travelling for, if you let us know as soon as possible, we can set in place the perfect arrangements so there is so much less anxiety on your pet and of course you. Leaving your pets in the hands of somebody else can be a stressful experience for both you and your furry friend, which is why we offer a range of services to ensure they are best prepared for their time away from their carer. Your dog is able to come and get to know the facility sooner with our dog day-care and training services. We also offer a pet taxi service, which means we can come pick up your pet from your house and bring them back when you are all settled back in. This helps with any travel anxiety, as well as any separation anxiety, goodbyes and stressful pickups amongst the getting home chaos. We promise that at our Gold Coast pet resort, your pet will not only be in the best hands and no matter how often you want or need to travel, every single time you will want to bring your cat or dog to us, we will ensure they are well looked after.

Separation Anxiety in Your Dog or Cat

Unfortunately, many animals do suffer from separation anxiety. How excited is your dog when you come home from a day of work or even if you are only gone a couple of hours? From a few hours, to a few days, there may be a big chance that your pup could suffer separation anxiety if they are away from their owners for too long. Barking and howling, urinating and defecating, destructive behaviours like chewing or digging and maybe even escape attempts are just some of the behaviours dogs may exhibit if they are experiencing separation anxiety. If this is a daily occurrence, there are many ways to alleviate this; taking them for a walk before you leave to tire them out, leave stimulating toys and even not making a huge deal when you leave or return.  This is also is why if you are planning on putting your dog into care when you are away then finding the right Gold Coast pet resort who can spot and handle those behaviours is important. Cats are also extremely sensitive to change, especially in environments. They may stop eating or try to escape. At our Gold Coast pet resort, we monitor your cats behaviour and take all measures possible, just like with any dog that stays with us, to ensure they are safe, well-looked after and feel like they are at a home away from to alleviate that anxiety as much as possible.

All our guests have a great time

Born into the pet care industry, resort owner Michael Avery has owned various pet resorts across the Gold Coast. However, he considers AAA Pet Resort his crowning achievement. Michael’s vision to create a home away from home for Gold Coast pets has been realised, as many happy customers can attest. Our philosophy is simple, yet effective: to ensure all of our guests have a great time, in a loving, protective environment.

All AAA animal carers uphold Michael’s high standards of care and comfort. This is reflected in their compassionate, observant nature when caring for your best friend

We have a 5 star team

Our enthusiastic team of dog lovers is driven to provide you and your pet with the most comfortable, enjoyable pet resort experience, while you enjoy your time away. Each staff member lives up to this philosophy by caring for your dog’s health, happiness, and wellbeing. You can be confident that while having the time of their lives, your best friend is safe and well looked after.

Operating Hours

Our passionate staff will ensure your fur kids feel like part of the family during their stay at AAA Pet Resort.

Weekdays 7:00-11:00 am | 3:00-5:00 pm
Saturday 8:00-10:00 am | 3:00-4:00 pm
Sundays 3:00-5:00 pm

Closed public holidays
Please call for inspection times

Frequently asked questions

What's the difference between Twin Share and Private during pet boarding?

Each of our five room options can be booked as either a Twin Share or a Private, so it’s still the same room, the option just depends on if your dog would like to have the room to them self or if they’d prefer to share that room with a friend. With dogs who do not live together at home, we will only board two dogs together at any one time, except under special circumstances, in which case you would be notified about the situation prior to boarding.

How do you match the dogs for Twin Share?

If you have a dog who thoroughly enjoys the company of another dog, the Twin Share option may be suitable. We match dogs in the Twin Share option according to size and temperament, so if you have a small, calm dog, your dog would be matched with another dog who is small, who would like to integrate but not be too over the top during play. If you have a large, playful dog, your dog would be matched to someone who wouldn’t mind playing the day away with your dog. There are endless combinations of pet traits.

Is there always a dog match available at your pet resort?

There are instances where you may book your dog into a Twin Share room, but we may not have a dog boarding with us during that time who is suitable to share the room with your dog (Eg. Dogs got alone but one was much more playful than the other). If this occurs, we will be in touch with you to let you know that we weren’t able to find a match. When dogs are matched up, sometimes the dates that their booking goes for does not align. Your dog may be here for seven days, and their initial match may only be here for the first three days. The introduction process begins again once their first match has left.

What is the introduction process for the dog boarding?

We are very particular about which dogs share with one another, and our introduction process can take up to 3 or 4 hours. It’s most certainly not something we take lightly as we must ensure that both guests will feel comfortable being with one another during their stay. If there are any signs of anti-social behaviour from either dog, the introduction progress is ceased immediately.

If your dog has never boarded with us before, it’s highly recommended to book them a Private room so that you know the room is readily available for them to have them self should they require it. It’s very easy for us to change to a Twin Share, but due to availability, it’s not always easy for us to do it the other way around. Please get in touch with us if you’re unsure about which option is best for your dog.

Why are vaccinations important in Boarding Kennels or Pet Resorts on the Gold Coast?

If you’re looking for cat or dog boarding on the Gold Coast, your pet will be required to have current vaccination records. A good dog hotel on the Gold Coast will always protect all its canine and feline guests by making sure they are all up-to-date on their shots and healthy. Puppies and kittens require three initial vaccinations when they’re very young and then annual booster vaccinations and check-ups for life. Our requirements are C5 in dogs, and F3 in cats, and these vaccinations need to be conducted within the last 12 months, but not within 10 days of the arrival date to our resort. Be sure to ask your vet if you have any questions about your pet’s full protection and contact our friendly team to find out more about the vaccination requirements.

I want to say a big 'thank you' to that looked after my princess, Heidi. Normally, a dog would lose weight while in boarding, but if you send your dog here, he will come back with holiday kilos, as well as be taken care of just as they are at home. Will be bringing Heidi back next time!

Michelle

Just picked up Roxy and Havoc after two weeks overseas. They had a wonderful time, and the feedback I received on my dogs was fabulous. The staff spent a lot of time with them, so there will be a few more holidays for me, knowing my babies are in excellent hands.

Jo

We have taken Mischy there several times now and we can leave her knowing that she will be looked after by some wonderful staff. Sometimes we wonder if she wants to come home or stay with the girls. We would recommend AAA Pet Resort to anyone and everyone.

Robyn

Leaving your pet can be very nerve racking, but AAA Pet Resort were very professional and made it easy to do. They were contactable while we were away and took photos of our gorgeous girl for us to see. When we saw her face we were confident she was being cared for in the right hands.

Renea

Ace and Rose has had three stay's now the latest being the longest. They looked very healthy and happy when we collected them. Thank you AAA Pet Resort for taking fantastic care of our two fur babies!

Darelle