Each of our five room options can be booked as either a Twin Share or a Private, so it’s still the same room, the option just depends on if your dog would like to have the room to them self or if they’d prefer to share that room with a friend.

With dogs who do not live together at home, we will only board two dogs together at any one time, except under special circumstances, in which case you would be notified about the situation prior to boarding.

If you have a dog who thoroughly enjoys the company of another dog, the Twin Share option may be suitable. We match dogs in the Twin Share option according to size and temperament, so if you have a small, calm dog, your dog would be matched with another dog who is small, who would like to integrate but not be too over the top during play.

If you have a large, playful dog, your dog would be matched to someone who wouldn’t mind playing the day away with your dog. There are endless combinations of pet traits.

There are instances where you may book your dog into a Twin Share room, but we may not have a dog boarding with us during that time who is suitable to share the room with your dog (Eg. Dogs got alone but one was much more playful than the other).

If this occurs, we will be in touch with you to let you know that we weren’t able to find a match. When dogs are matched up, sometimes the dates that their booking goes for does not align.

Your dog may be here for seven days, and their initial match may only be here for the first three days. The introduction process begins again once their first match has left.

We are very particular about which dogs share with one another, and our introduction process can take up to 3 or 4 hours. It’s most certainly not something we take lightly as we must ensure that both guests will feel comfortable being with one another during their stay. If there are any signs of anti-social behaviour from either dog, the introduction progress is ceased immediately.

If your dog has never boarded with us before, it’s highly recommended to book them a Private room so that you know the room is readily available for them to have them self should they require it. It’s very easy for us to change to a Twin Share, but due to availability, it’s not always easy for us to do it the other way around. Please get in touch with us if you’re unsure about which option is best for your dog.

If you’re looking for cat or dog boarding on the Gold Coast, your pet will be required to have current vaccination records. A good dog hotel on the Gold Coast will always protect all its canine and feline guests by making sure they are all up-to-date on their shots and healthy.

Puppies and kittens require three initial vaccinations when they’re very young and then annual booster vaccinations and check-ups for life. Our requirements are C5 in dogs, and F3 in cats, and these vaccinations need to be conducted within the last 12 months, but not within 10 days of the arrival date to our resort.

Be sure to ask your vet if you have any questions about your pet’s full protection and contact our friendly team to find out more about the vaccination requirements.