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Our pets are an extension of the family. When we go away on holidays or travel for business, we want to ensure that our furbabies are well-cared for and have minimal stress and anxiety. At AAA Pet Resort, we have a range of options for your dog or cat. In addition to your pet’s sleeping facilities, we have a wide range of extras that you can add on. Does your dog love running on the beach or lounging on the couch with the TV? Do you want to see how they are doing with Facebook photos or even Skype? Would you like us to give your dog an extra treat or two while you are away or spoil them with a pamper session? We can even provide a taxi service to and from our Gold Coast pet resort to limit the stress of drop off and pick up around travel times. We encourage you to start looking for pet boarding as soon as you know the details of your trip. This will allow you to research your options, book tours, and make your choice. Tours are essential to ensure you get a good feeling from the staff, the quality and smell of the facilities, and how the current dog residents seem. Can you see your beloved dog running around and having fun? Follow those instincts. Your pup deserves to have a fabulous Gold Coast pet resort experience just as you deserve to have a wonderful trip. When people have a good experience, they will likely broadcast that in many ways. This can lead to places booking out because of an online review they received or a personal recommendation from friends. That is why, at AAA Pet Resort, we suggest booking in as early as possible to secure your pet’s place.

The Importance of Optimum Play for Dogs

We all know that physical activity is vital for everyone, especially our dogs. Plenty of opportunities for running around or engaging with toys will help keep their heart health high, minds and bodies active, and joints mobilised. Allowing supervised interactions with other residents at our Gold Coast pet resort builds your dog’s social skills. We have a full-equipped playground onsite so your dog can enjoy free play time while still getting their exercise. AAA Pet Resort has a variety of options for play, including using commands within games to increase understanding of rules and obedience and an absolute plethora of toys. Whether your dog prefers tug of war games with a rope, chewing on a squeaky toy to make the most noise possible, snuggling with a teddy, or working out how to get a treat out of a Kong toy, we have it available. Of course, if your pet has a favourite toy at home, you are welcome to send it with them as well.

A Good Quality Gold Coast Pet Resort Who Cares 

AAA Pet Resort knows that leaving your pet can be scary. Rest assured that we will look after your pet as if they were our own. This is another reason we suggest coming for a tour: we can discuss your pet in greater detail and answer any questions. What about outside of business hours? Some head offsite at the end of their shift. Others walk ten metres to their front door: some of our staff live onsite. This means your furbaby is never truly left alone. No matter the reason for your trip, or how often you want or need to travel, by leaving your pet with us, you can be assured we will care for them. We also have many strategies for managing separation anxiety in your dog or cat. Unfortunately, many of our pets do suffer this in some form. If you know your dog struggles with new places, why not try our Doggy Day Care before you go away? Our location will then be familiar to them before being left for an extended period. Behaviours that show anxiety range as well. Some dogs will bark or howl; others will urinate or defecate in unusual places while some will participate in destructive behaviours like chewing, digging or even escape attempts. Cats are also susceptible to change, especially when it involves their environment. They may change their eating habits or try to escape. Our Gold Coast pet resort staff recognise the early signs of separation anxiety and we take all measures possible to keep your pet calm and settled. We want your pet to feel safe, well looked after and comfortable to alleviate as much of that anxiety as possible.

All our guests have a great time

Born into the pet care industry, resort owner Michael Avery has owned various pet resorts across the Gold Coast. However, he considers AAA Pet Resort his crowning achievement. Michael’s vision to create a home away from home for Gold Coast pets has been realised, as many happy customers can attest. Our philosophy is simple, yet effective: to ensure all of our guests have a great time, in a loving, protective environment.

All AAA animal carers uphold Michael’s high standards of care and comfort. This is reflected in their compassionate, observant nature when caring for your best friend

We have a 5 star team

Our enthusiastic team of dog lovers is driven to provide you and your pet with the most comfortable, enjoyable pet resort experience, while you enjoy your time away. Each staff member lives up to this philosophy by caring for your dog’s health, happiness, and wellbeing. You can be confident that while having the time of their lives, your best friend is safe and well looked after.

Operating Hours

Our passionate staff will ensure your fur kids feel like part of the family during their stay at AAA Pet Resort.

Weekdays 7:00-11:00 am | 3:00-5:00 pm
Saturday 8:00-10:00 am | 3:00-4:00 pm
Sundays 3:00-5:00 pm

Closed public holidays
Please call for inspection times

Frequently asked questions

What's the difference between Twin Share and Private during pet boarding?

Each of our five room options can be booked as either a Twin Share or a Private, so it’s still the same room, the option just depends on if your dog would like to have the room to them self or if they’d prefer to share that room with a friend. With dogs who do not live together at home, we will only board two dogs together at any one time, except under special circumstances, in which case you would be notified about the situation prior to boarding.

How do you match the dogs for Twin Share?

If you have a dog who thoroughly enjoys the company of another dog, the Twin Share option may be suitable. We match dogs in the Twin Share option according to size and temperament, so if you have a small, calm dog, your dog would be matched with another dog who is small, who would like to integrate but not be too over the top during play. If you have a large, playful dog, your dog would be matched to someone who wouldn’t mind playing the day away with your dog. There are endless combinations of pet traits.

Is there always a dog match available at your pet resort?

There are instances where you may book your dog into a Twin Share room, but we may not have a dog boarding with us during that time who is suitable to share the room with your dog (Eg. Dogs got alone but one was much more playful than the other). If this occurs, we will be in touch with you to let you know that we weren’t able to find a match. When dogs are matched up, sometimes the dates that their booking goes for does not align. Your dog may be here for seven days, and their initial match may only be here for the first three days. The introduction process begins again once their first match has left.

What is the introduction process for the dog boarding?

We are very particular about which dogs share with one another, and our introduction process can take up to 3 or 4 hours. It’s most certainly not something we take lightly as we must ensure that both guests will feel comfortable being with one another during their stay. If there are any signs of anti-social behaviour from either dog, the introduction progress is ceased immediately.

If your dog has never boarded with us before, it’s highly recommended to book them a Private room so that you know the room is readily available for them to have them self should they require it. It’s very easy for us to change to a Twin Share, but due to availability, it’s not always easy for us to do it the other way around. Please get in touch with us if you’re unsure about which option is best for your dog.

Why are vaccinations important in Boarding Kennels or Pet Resorts on the Gold Coast?

If you’re looking for cat or dog boarding on the Gold Coast, your pet will be required to have current vaccination records. A good dog hotel on the Gold Coast will always protect all its canine and feline guests by making sure they are all up-to-date on their shots and healthy. Puppies and kittens require three initial vaccinations when they’re very young and then annual booster vaccinations and check-ups for life. Our requirements are C5 in dogs, and F3 in cats, and these vaccinations need to be conducted within the last 12 months, but not within 10 days of the arrival date to our resort. Be sure to ask your vet if you have any questions about your pet’s full protection and contact our friendly team to find out more about the vaccination requirements.

I want to say a big 'thank you' to that looked after my princess, Heidi. Normally, a dog would lose weight while in boarding, but if you send your dog here, he will come back with holiday kilos, as well as be taken care of just as they are at home. Will be bringing Heidi back next time!


Just picked up Roxy and Havoc after two weeks overseas. They had a wonderful time, and the feedback I received on my dogs was fabulous. The staff spent a lot of time with them, so there will be a few more holidays for me, knowing my babies are in excellent hands.


We have taken Mischy there several times now and we can leave her knowing that she will be looked after by some wonderful staff. Sometimes we wonder if she wants to come home or stay with the girls. We would recommend AAA Pet Resort to anyone and everyone.


Leaving your pet can be very nerve racking, but AAA Pet Resort were very professional and made it easy to do. They were contactable while we were away and took photos of our gorgeous girl for us to see. When we saw her face we were confident she was being cared for in the right hands.


Ace and Rose has had three stay's now the latest being the longest. They looked very healthy and happy when we collected them. Thank you AAA Pet Resort for taking fantastic care of our two fur babies!